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Troubleshooting

Symptom Cause
Job waits and never starts No runner serves its runs-on label or GitLab tag, or all your slots are busy
A flex job starts hours later It waited for free slots; it still finishes within its delay, see Flex jobs
A scheduled or Renovate job waits Humans first holds bot jobs while people's jobs need the slots; flex-0h opts a job out
401 Unauthorized on docker push to the Codey registry The job's automatic token was used; see Codey
could not read Username in a plain git fetch The instance requires sign-in; see Codey
exec format error No QEMU handler for that architecture: add docker/setup-qemu-action before the build

Support

During the beta, contact us through the channel agreed at onboarding. Include the link to the job and the time it ran.